These Terms and Conditions ("Terms") govern your use of the cleaning services provided by Polish Proper. By booking our services, you agree to these Terms in full.
- Booking and Payment
- A deposit is required to secure your booking. The deposit amount will be communicated to you during the booking process.
- The remaining balance will be charged upon completion of the cleaning service.
- Payments can be made using credit/debit cards, electronic transfers, or other approved payment methods.
- Prices for our services are subject to change and will be communicated to you before booking.
- Cancellation and Rescheduling
- Cancellations made less than [X] hours before the scheduled appointment may result in forfeiture of the deposit.
- You may reschedule your appointment at least [X] hours in advance without penalty, subject to availability.
- Polish Proper reserves the right to cancel or reschedule appointments due to unforeseen circumstances such as weather conditions or equipment malfunction.
- Service Guarantee
- We strive for customer satisfaction. If you are not satisfied with our cleaning service, please notify us within 24 hours of the service completion.
- We offer a 24-hour guarantee policy where we will return to re-clean your home at no additional charge if you are not satisfied with the initial cleaning.
- We do not offer refunds, but we are committed to resolving any issues to your satisfaction.
- Customer Responsibilities
- You agree to provide accurate and complete information during the booking process, including your contact details, address, and any special instructions.
- You are responsible for providing access to the premises at the scheduled time and ensuring a safe working environment for our cleaners.
- Please notify us of any pets, allergies, or specific cleaning products you prefer or wish to avoid.
- Liability and Indemnification
- Polish Proper is not liable for any damages or injuries that occur during the cleaning service, except in cases of negligence on our part.
- You agree to indemnify and hold Polish Proper harmless from any claims, losses, damages, liabilities, or expenses arising from your use of our services.
- Intellectual Property
- All content, logos, and materials on our website and promotional materials are the intellectual property of Polish Proper and may not be used without our permission.
- Changes to Terms
- Polish Proper reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on our website.
- Governing Law
- These Terms and any disputes arising from them are governed by the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
By booking our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us using the information provided below.
Polish Proper Cleaning Services
(877)-869-1127
Info@PolishProper.com